Shipping & Returns
Web Site Terms and Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
The information below includes important details concerning the rights, obligations, exclusions and limitations that apply to all orders placed on HerMannerisms.com
Payment
All major credit cards and Paypal are accepted. All orders will be shipped to the verified account address. A credit card authorization form with identification will be required to process orders with different billing and shipping address. To reduce any delay in your shipping it is recommended that the shipping and billing addresses are the same. All typographical, photographic, or specification errors in products or pricing is subject to correction. In the rare case a correction is needed, the customer will be notified for approval before the order is processed.
Shipping Policies
We want you to receive your order as soon as possible, so you can start enjoying our products as much we do! Please note our shipping policies below:
- We do not guarantee weekend delivery. Signature confirmation is required for all orders over $75.
- We currently only offer shipping in the United States of America and Canada.
- We offer three shipping options for all purchases unless otherwise noted. Shipping cost is calculated during the checkout process and is solely based on your location and speed of delivery desired.
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Once orders are processed the following shipping times apply:
1) Standard: Products will arrive at your doorstep within 3-5 business days.
2) Express: Products will arrive at your doorstep within 2-4 business days
3) Overnight: Products will arrive at your doorstep within 1-2 business days
All orders will be processed within 1 to 2 business days. Orders placed over the weekend will start processing the following Monday (excluding holidays). Please note that processing time is independent of shipping time.
Package Tracking
Tracking information will be provided through email once your order is processed. If you have any questions about tracking information please email us at info@hermannerisms.com
Exchanges/ Refunds
We strive to provide the best quality products; however, we understand things don't always work out. Refunds within 14 calendar days from the date of delivery will be permitted. Unapproved refunds will be returned to the purchaser's original address via standard shipping at the expense of Her Mannerisms.
The following conditions must be met before we provide refunds:
- All products must be in the original packaging.
- All packaging including dust bags and brushes must be included in the return shipment
Return Process
Return shipping is free, email us at info@hermannerisms.com and we will review and authorize your return. Include the following information in your email
- Purchaser’s Name
- Purchase Date
- Order Number
- Reason For Return
- Total Purchase Amount
Once authorized a returned merchandise authorization (RMA) confirmation will be sent via email with a mailing label. Once your return is received, inspected, and approved your item will be exchanged or your original payment method will be refunded . After 14 days neither refunds nor exchanges will be permitted.
The use of HerMannerisms.com asserts full agreement with all terms and conditions stated above.
Privacy Policy
We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us.
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